Q: What are my account and the routing numbers?

A: You can find them easily on your check book (see below) or monthly statement.

Q: What is the minimum to open a checking or savings account?

A: The minimum is $100.00.

Q: How do I set up direct deposit?

A: Contact your employer or the agency issuing the funds and complete a direct deposit form.

Q: What is the difference between the available balance and the memo balance?

A: The memo balance includes holds currently placed on your account and deposits and/or debits that have not yet posted to your account.

Q: Where can I find my account balance?

Online banking, the Info Line at 1-800-556-5429, the bank's mobile app, or by calling any of our convenient branch locations.

Q: Is the ATM balance the actual balance in my account?

A: No, the ATM balance does not reflect outstanding checks or memo activity on the account.

Q: Do you have overdraft protection on checking accounts?

A: Yes, for qualifying accounts.  Please call or stop by one of our branch locations.

Q: Can I open a savings account for my grandchild?

A: Yes, as long as you have documentation verifying the child’s social security number.

Q: If I have a student/children’s account, does it convert to a regular account the day I turn 23 or the month?

A: It converts during the month you turn 23.

Q: Can I order checks online?

A: Yes, click here to order your checks from Deluxe.