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FAQ

FAQ


Loans

Q: What is my loan payoff?
A. You can call us anytime during business hours at our Loan Operations Center (812) 670- 2233 or fax the request to (812) 256-7248 to receive a loan payoff.

Q. When will my payment post?
A. It takes about 24 hours.

Q. Can I have my loan payment deducted from my account?
A. Yes, you can have the payment automatically deducted by signing up at any of our branch locations or by calling the Loan Operations Center (812) 670-2233. You can also make your payment online by using internet banking.

Q. Can I make my payments online?
A. Yes, if the loan is with NWSB and you have an account with us, you can make a payment using internet banking, by making an online transfer. If the loan is with someone else you can make a payment online by using the Bill Payment Option.

Q. Do you allow cosigners on loans?
A. Yes, on a case by case basis.

Q. What is my loan number?
A. Your loan number can be located on the top of your coupon in your coupon book.  If you receive a monthly statement, your loan number will be located on the statement. You can also call any of our offices for assistance.

Q. Do you finance land loans?
A. Yes. Please call any of our branch offices for details.

Q. Do you make home loans?
A. Yes, please call any of our branch offices for details.

Q. Do you make 30 year fixed rate mortgage loans?
A. Yes, for details you can call our Charlestown office (812) 256-5020 or Sellersburg office (812) 246-6626.

Q. What are the rates for a 30 year fixed rate mortgage?
A. For rates please call our Charlestown office (812) 256-5020 or Sellersburg office (812) 246-6626. 

Q. What are rates for a business loan?
A. For rates and information on a business loan please call our Charlestown office (812) 256-7100, Sellersburg office (812) 246-0600 or New Washington office (812) 293-3321.

Q. What are your auto loan rates? 
A. For rates on automobiles, boats, RV’s, etc. you can stop into any of our branch locations.  Any of our loan officers would be glad to help.

Q. Can I make a payment using my MasterCard or Visa?
A. Yes, for details and to make a credit card payment over the phone, call our Loan Operations Center (812) 670-2233.  There will be a $10.00 convenience fee to make a credit card payment over the phone.
 



 

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