Q. How do I sign up for online banking?
A. From the home page in the log in area, select more information, then select register from the drop down menu.
Q. Is the web site safe?
A. Yes, the login screen and account access pages are protected by 128 bit encryption.
Q. Can I transfer money between accounts?
A. Yes, the transfer limit is $2000.00. The limit can be raised or lowered based on your needs. To change the transfer limit please call the online banking department (812) 284-9264 or bookkeeping at (812) 256-3271.
Q. Who do I contact with questions about internet banking?
A. The Internet Banking Department (812) 284-9264.
Q. Is there a fee for bill pay?
A. No, if you pay at least two bills each month. For any month where less than 2 bills are paid there will be a charge of $5.95 for that month.
Q. How can I add an account I just opened to my online banking?
A. Contact the Internet Banking Department (812) 284-9264 or Bookkeeping (812) 256-3271.
Q. I don’t see the lock at the bottom of the screen. How do I know this website is secure?
A. If the URL (web address) starts with “https//” then it is a secure page.
Q. What happens if I can’t remember my user name or password?
A. Contact the Internet Banking Department (812) 284-9264.
Q. Can I use electronic bill payment with all my accounts?
A. No, only checking accounts can be used for bill payment purposes.
Q. Who can be paid using the bill payment system?
A. Anyone in the 50 United States and territories who can accept a check can be paid using the bill payment system. You can pay practically anyone; charge accounts, utilities, auto- loans, professionals, even a lawn care service or a relative. However, tax payments (such as federal, state and local) and court directed payments (such as alimony and child support) cannot be processed through our online bill payment system.
Q. How do I place a ‘stop payment’ on a bill payment?
A. A payment may be edited or deleted any time before the “process date.” Payments that have been remitted electronically cannot be stopped.