Q: What are my account and the routing numbers?
A: You can find them easily on your check book (see below) or monthly statement.
Q: What is the minimum to open a checking or savings account?
A: The minimum is $100.00.
Q: How do I set up direct deposit?
A: Contact your employer or the agency issuing the funds and complete a direct deposit form.
Q: What is the difference between the available balance and the memo balance?
A: The memo balance includes holds currently placed on your account and deposits and/or debits that have not yet posted to your account.
Q: Where can I find my account balance?
Online banking, the Info Line at 1-800-556-5429, the bank's mobile app, or by calling any of our convenient branch locations.
Q: Is the ATM balance the actual balance in my account?
A: No, the ATM balance does not reflect outstanding checks or memo activity on the account.
Q: Do you have overdraft protection on checking accounts?
A: Yes, for qualifying accounts. Please call or stop by one of our branch locations.
Q: Can I open a savings account for my grandchild?
A: Yes, as long as you have documentation verifying the child’s social security number.
Q: If I have a student/children’s account, does it convert to a regular account the day I turn 23 or the month?
A: It converts during the month you turn 23.
Q: Can I order checks online?
A: Yes, click here to order your checks from Deluxe.
